1. Acceptance of Terms
By accessing or using ComplyScan ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms apply to all visitors and users of the Service.
2. Description of Service
ComplyScan is a GDPR compliance screening tool. It scans a website you specify, collects publicly visible signals (cookies, privacy policy, third-party requests, form consent), and generates a compliance report with a grade and issue list.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice when feasible.
3. Important Disclaimer — Not Legal Advice
ComplyScan is a SCREENING TOOL, not legal advice.
- Reports are generated by deterministic rules over publicly observable signals. They do not constitute a legal opinion, certification, or guarantee of compliance.
- A passing grade does not mean your SaaS is GDPR-compliant. A failing grade does not mean it is non-compliant.
- You should consult a qualified privacy lawyer for definitive legal guidance.
Using a ComplyScan report as a substitute for legal advice is at your sole risk. We are not liable for decisions made based solely on a report.
4. Permitted & Prohibited Use
Permitted: scanning websites you own, operate, or are evaluating for acquisition with permission.
Prohibited:
- Using the Service to scan websites you do not have permission to evaluate
- Attempting to overload, reverse-engineer, or attack the scanning infrastructure
- Reselling or redistributing reports without authorization
- Using the Service for any unlawful purpose
Violations may result in account termination without refund.
5. Accounts
You must provide a valid email address to create an account. You are responsible for maintaining the security of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
6. Payment & Refunds
Full reports are offered as a one-time purchase (currently $99 USD). Payment is processed by our Merchant of Record (Creem), which handles tax collection including EU VAT.
Due to the digital and immediately-accessible nature of reports, refunds are evaluated case-by-case. If a report failed to generate due to a technical error on our side, contact us for a full refund. Change-of-mind refunds are not guaranteed once the PDF has been downloaded.
7. Intellectual Property
The Service, its scan rules, scoring algorithm, and report templates are owned by ComplyScan. The GDPR detection rule set is licensed under AGPL and available separately.
Reports generated for you are yours to use internally or share with parties evaluating the scanned site (e.g., buyer due diligence). You may not resell individual reports as a product.
8. Limitation of Liability
To the maximum extent permitted by law, ComplyScan and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business, or goodwill — arising from your use of or inability to use the Service.
Total liability for any claim is limited to the amount you paid for the report giving rise to the claim, or $99 USD, whichever is less.
9. Termination
We may suspend or terminate your access if you violate these Terms. You may delete your account at any time by request. Provisions that by nature should survive termination (disclaimers, liability limits, intellectual property) remain in effect.
10. Changes to Terms
We may update these Terms from time to time. Material changes will be notified via email or a prominent notice in the app. Continued use after changes constitutes acceptance.
11. Contact
For questions about these Terms, contact:
- Email: legal@exitcomply.com